RETURN POLICY (RFC)
Thank you for your use of our service(s): (ThesisPro, or MathPro or SciencePro). We hope you are happy with your answers/our replies. However, if you are not completely satisfied with the answers for any reason, you may only request for credits (this is ‘like for like change’, for any ONE additional future question that you shall pose, and we shall answer FOC) This is ONLY AFTER BOTH PARTIES have agreed that an RFC is warranted.
Please see below for more information on our “request for credits” (RFC) policy.
After receiving your RFC (Request for Credit) and inspecting the history and process of the earlier transaction (question posed and answer delivered), we will process your RFC. Please allow at least 2 working days from the receipt of your request to process your RFC.
RFC is only valid for just the ONE QUESTION POSED by client and had been DULY AGREED by both parties (client and QPRO). Any other queries or request for review or RFC NOT mutually agreed by both parties shall not be entertained. There shall NOT BE ANY FURTHER RFC for this one question thereafter.
If you have any questions concerning our return policy, please contact us at firstname.lastname@example.org
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